PRIVACY NOTICE: Hotel, Restaurant & Weddings/Events
This notice tells you what we do with your personal information. This includes what you tell us about yourself, what we learn by having you as guest in our hotel and restaurant, the choices you make about the marketing you ask us to send. It also explains how the law protects you, how we use your data and what your privacy rights are. We update this notice regularly in accordance with changes in privacy law (updated Apr 2018).
Who We Are
The Bedford Estates is the generic name under which the following businesses operate, collectively referred to as ‘The Bedford Estates, ‘we’ or ‘us’ in this policy. The following businesses are part of Woburn Enterprises Partnership (our leisure businesses in Woburn, Bedfordshire). The partnership is managed by Woburn Enterprises Limited, The Bedford Office, Woburn, Milton Keynes, Bedfordshire, MK17 9PQ (company no. 00966094; ICO registration ZA307399) and responsibility for your personal data sits with it. Full privacy notice: www.woburn.co.uk/privacy
Questions, Concerns & Rights
In the first instance, questions about how we collect, store and use personal data or concerns about how it is managed should be directed to:
For The Woburn Hotel: email@example.com
For The Sculpture Gallery or Woburn Weddings: firstname.lastname@example.org
Contact us to:
- Update or rectifying your personal data
- Change you marketing & contact preferences
- Object to us using your personal data
- There may be legal or other official reasons why we need to keep or use your data but tell us if you think that we should not be using it.
- You would like us to transfer a copy of your data to another company.
We are working with our software providers to ensure personal data you give under contract can be made portable.
If The Woburn Hotel or The Sculpture Gallery cannot resolve the issue or you require a copy of your personal data please contact the Data Protection Co-ordinator: phone: 01525 290 333, email: email@example.com write to: Data Protection, The Bedford Estates, Bedford Office, Woburn, Milton Keynes MK17 9PQ. If we are not able to resolve the matter to your satisfaction, you can contact the regulator: ICO (Information Commissioner’s Office) tel: 0303 123 1113.
Questions, Concerns & Rights
As well as our internal policies and procedures, your privacy is protected by law. We are permitted only to use personal information if we have an acceptable reason to do so. This includes sharing it outside The Bedford Estates. The law says we must have one or more of these reasons:
Below we note the legal reason/s we rely on for using your data, outline how we share it and how long we keep it.
Special Category Data
Unless we have a legal obligation, legitimate interest, contractual requirement (for example were this is for the purpose of a booking) or where it is in your vital interests i.e. where there is a threat to your life, we rely on consent to: use sensitive data (racial or ethnic origin, religious or philosophical beliefs, trade union membership, genetic and biometric data, heath data including gender); criminal data, & children’s data.
How we protect your personal data
We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this notice. All information you provide to us is stored securely in a physically secure environment or on our secure servers within the UK or EU. Access to your personal information will be restricted to such staff and other individuals as are necessary for the purposes for which the information was collected. We do not send data outside the EEA but if we do in future, the appropriate safeguards will be in place.